Pickles Pub is a family-friendly, game-day institution that has been serving classic pub fare since March 1988. Located across from Oriole Park at Camden Yards and near M&T Bank Stadium, it has become a Baltimore favorite among Orioles and Ravens fans, tourists, and downtown regulars. Bustling and teeming with customers before the pandemic? For sure. Empty seats and tables during the pandemic? Co-owner Tom Leonard and his staff had to pivot greatly.
“Because we have a good brand name and we’re right across from the ballpark, the business always came to us,” he said, during a recent Beverage Journal interview. “Our whole business acumen was ‘How can we maximize this?’ and ‘How can we get more people in here and make them happy?’ Online ordering, having a social media presence, and all of that stuff – we did it, but it was an after-thought. When the pandemic happened, we didn’t transition incredibly well, because we thought like so many others, ‘Oh, by the latest, things will get back to normal in June or July.’”